Crisis Hotlines (Peer, Teen, Protective Services, Mental Health, DV, Victims):
Do you wonder how effective crisis hotlines are in supporting your clients? According to National Suicide Prevention Lifeline:
"THE USE OF CRISIS HOTLINES IN FOLLOW-UP
Crisis hotlines are uniquely positioned to provide follow up care – crisis hotlines:
Provide free, 24-hour access to staff trained in suicide assessment and intervention
Thoroughly assess for risk of suicide, provide support, offer referrals, develop a safety plan, and dispatch
emergency intervention, if necessary
Connect directly with local mobile crisis teams
Avert unnecessary ED visits and better ensure needed ED visits
Intervene when a caller is not willing or able to ensure his or her own safety
Crisis centers have been shown to reduce emotional distress and suicidal ideation in callers (Gould, Kalafat, Munfakh, & Kleinman, 2007; Kalafat, Gould, Munfakh, & Kleinman, 2007)".
Read more on crisis hotline support: More information
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Information for Social Service professionals and patients
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