Crisis Hotlines:

Crisis hotlines are uniquely positioned to provide follow-up care with mental health treatment. They provide free, 24-hour access to staff trained in suicide assessment and intervention.  Crisis lines thoroughly assess for risk of suicide, provide support, offer referrals, develop a safety plan, and dispatch emergency intervention, if necessary.

In addition, crisis hotlines connect directly with local mobile crisis teams, avert unnecessary emergency room visits, and better ensure emergency room visits are needed. 

Crisis hotlines can Intervene when a caller is not willing or able to ensure his or her own safety.

Crisis centers have been shown to reduce emotional distress and suicidal ideation in callers.

National Suicide Prevention Lifeline

(Gould, Kalafat, Munfakh, & Kleinman, 2007; Kalafat, Gould, Munfakh, & Kleinman, 2007)".